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Real people, ready to help.
Questions about a booking, a payment, a group trip or a whole charter? Pick the fastest way to reach us below.
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Today until 18:00 (CEST). Calls and messages are answered now.
Skip the wait
Most things you can do yourself
All you need is your booking reference and the last name of anyone on the booking.
Pay for a booking
Finish paying a pending booking by card.
Check in online
Opens once the booking is paid. Get your boarding pass.
Download your invoice
Get the latest invoice as a PDF, any time.
Cancel for travel credit
How cancellations and credits work.
Read the FAQ
Answers on bags, seats, payments and more.
Groups & charter
Travelling with 10 or more, or need a whole aircraft?
We put together group fares and full charter offers for tour operators, sports teams, companies and weddings. Tell us:
- Route and preferred dates (and how flexible they are)
- Number of travellers, including children and infants
- Baggage, transfers or catering you need